KingpinKINGPIN

How It Works

How Kingpin works.

A private app for your top customers. Licensed from Pinelands. Branded for your house.

For operators

Three steps.

01

Set your threshold.

You decide what makes a Kingpin member. Annual spend, lifetime value, manual invite, or any combination. Your house, your rules.

02

Connect your data.

Plug into Alpine IQ via API or upload a CSV. Eligible customers get provisioned. Lapsed members roll off automatically when they fall below threshold.

03

Run the back room.

Use the admin panel to drop allocated products, write Sessions content, and flag items for specific members. Your budtenders can set things aside through VIP Concierge (sold separately) and have it land in a member's Back Room instantly.

For members

What members experience.

  • The invitation.

    Members get an email or SMS from your brand letting them know they're on the list. (You write it. We give you the template.)

  • The Back Room.

    They log in and see a private menu. Allocated drops. Items their budtender set aside. Available to them only.

  • The Strain Journal.

    Every purchase logs automatically when connected to AIQ. Members add notes, ratings, and tags. Over time it becomes their personal cannabis record.

  • Sessions.

    Monthly cultural drops you produce. Voice memos, music pairings, stories. Pinelands provides a Sessions playbook so your team can actually run it without it dying in the content backlog.

For operators

What your team sees.

Operator-side Members table listing the dispensary's full Kingpin roster of 18 active members, with columns for member-since date, annual spend, last visit, strains logged, and status.
The operator side. Tuesday morning, your full Kingpin roster.

What's in MVP, what's coming.

Available now

  • The Back Room (secret menu, allocated drops, budtender flags)
  • The Strain Journal (logging, notes, terpene tracking, member status)
  • Admin panel for operators
  • AIQ integration and CSV upload
  • Klaviyo-friendly member data export

Coming next

  • Sessions (full content engine)
  • Members-only events (Kingpin nights, cultivator meet-and-greets, tasting flights surfaced in the app, hosted in-store)
  • VIP Concierge integration (staff-side and member-side talking to each other)
  • Allocated drop notifications via SMS

See the back room.

A live demo, password-protected. Five minutes inside Kingpin.